Do you need help receiving services from public bodies in relation to the emergency situation?
The Office of the Ombudsman is here for you
concerning complaints relating to the emergency situation
between 8:00-18:00
At the number 02-6665199
On the WhatsApp app at the number: 050-3995422
At the public reception offices throughout the country
You can also submit a complaint through an online form and through additional channels:
Complaints in writing can be submitted in person, through the mail or via fax to one of the addresses below.
When submitting a complaint, please sign it and provide your name and address. If you would like to submit your complaint orally or consult with someone about an issue, please visit one of the offices listed below during office hours. There is also a complaint form, for your use, which can be submitted through email to: ombudsman@mevaker.gov.il.
Jerusalem 2 Mevaker Hamedina, (next to the cinema city) POB 1081 Zip Code 9101001 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 02-666-5000 | ombudsman@mevaker.gov.il |
Tel Aviv 19 Ha’arba, Hatichon Tower POB 7024 Zip Code 6107001 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 03-684-3555 | ombudsman@mevaker.gov.il |
Haifa 12 Hassan Shukri, Hadar POB 4394 Zip Code 3104301 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 04-864-9748 | ombudsman@mevaker.gov.il |
Nof Hagalil - Nazareth (regional bureau) 18 Menachem Ariav Street (Mul Harim Compound), 3rd Floor
POB 13919
Zip Code 1769101
| Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 04-645-5050 | |
Beer Sheva (regional bureau)
8B Henrietta Szold, Rasco City Building POB 599 Zip Code 8410402 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00 | 08-623-2777 | |
Lod (regional bureau)
1 Shederot Haziyonut, Hakeysar Building POB 727 Zip Code 7110603 | Sunday – Thursday 9:00 – 13:00 Wednesday, also: 15:00 – 17:00
| 08-946-5566 | |